Privacy policy

Brand Alias

Personally identifiable information (PII), as used in privacy law and information security, is any information connected to a specific individual that can be used to uncover that individual's identity, such as their social security number, full name, email address or phone number.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.

What Personal Information Do We Collect From Persons That Visit Our Website?

When ordering or registering on our website, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience, and to help serve you as best and efficient as possible.

When Do We Collect Information?

We collect information from you when you place an order, subscribe to a newsletter or enter information on our website. This includes, for example, when you place an offer for a domain name or send us an enquiry in relation to a domain name.

How Do We Use Your Information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To process your transactions.
  • To respond to your queries.
  • To send emails regarding your order or other products and services.

We will never pass your details on to any third party.

Protecting Your Information

Our website is secure, has robust security features and is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.


No sensitive information or payment details (such as debit/credit information) you supply is recorded or collected by us. All transactions are processed through secure third party gateway providers (Dan, Stripe and PayPal). We do not store or process payment details on our servers.


A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, e.g. remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.

For instance, we may use cookies to help us remember and process the items in your shopping cart. We also use cookies to help us compile anonymous data about website traffic and website interaction so that we can offer better website experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Chrome) settings.

If you disable cookies, the shopping cart/transaction process may not function properly, but your experience of using the rest of the site should not be affected.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your PII.

Third Party Links

We may from time to time offer third party products or services on our website. We do not transfer your PII to any third party vendors. Those third party vendors will have their own privacy policies and terms of service. We are not responsible for the policies and terms of services on any such third party websites.


We collect your email address when we process orders, when you subscribe to receive updates from us, and/or send us an enquiry. If at any time you would like to unsubscribe from receiving future emails, you can click 'unsubscribe' at the bottom of our newsletter emails, or email us at hello[at]

In the unlikely event of a data breach, we will notify users via email within two business days.